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The company upholds the service standard of "all-round, high quality and fast speed" and takes customer satisfaction as the goal, and hereby discloses ******。
1. Service ******
1.Our company has set up a group of tough emergency maintenance service team, experienced field engineers and ****** technicians, any problems can be rushed to the scene in a very quick time, maintenance and replacement。
2.Within a week of product delivery, the staff of our company's after-sales service department will conduct telephone follow-up consultation according to the customer's contact information until the customer is satisfied。
3.All complaints about the quality of the project were answered within 1 hour, arrived at the scene within 24 hours, and determined according to the situation of the complaint, maintenance and replacement。
4.My company ****** all maintenance personnel on call, better for customers to solve problems。
5.The cost caused by the construction quality within the warranty period shall be borne by our company。
6.During the shelf life due to your improper use, or caused by the natural environment, we provide free maintenance, maintenance materials and molds are only charged at cost price。
2. Mode of transportation
1.All materials are delivered to the customer free of charge, and our maintenance personnel inform the customer how to carry out product maintenance knowledge until the other party is satisfied。